LYNXUS Privacy Statement

Last Updated: November 2022

This privacy policy outlines what data LYNXUS (herein referred to as "LYNXUS" We," "Our," or "Us") collects, stores, and process about you. At LYNXUS, we are committed to respecting your online privacy and recognizing your need for appropriate protection and management of any personally identifiable information ("PII") you share with us based on applicable data protection laws and regulations. This privacy notice describes our approach to privacy, what data we are collecting, how we are processing it, why we are collecting your personal data, processing/sharing and transfer of personal data, and your rights relating to such personal data.

If you have any questions or concerns about this privacy notice or your personal data, please contact us at privacy@LYNXUS.com.

LYNXUS may change this Policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This Policy is effective from 11/01/2022.

Who We Are

LYNXUS delivers business process outsourcing (BPO) solutions that accelerate our clients' efficiency, predictability, and revenue growth. That's why leaders in the industry depend on us to drive exceptional outcomes for their organizations. We are committed to delivering a great experience while you visit our website and sharing materials that may be of value to you.

Your kind assistance, which you render by sharing your personal data with us, helps us deliver a better experience for all our website visitors. At the same time, we understand that personal data is sensitive, and we take your privacy very seriously. We've developed this privacy policy, which dwells on every little detail that refers to our work with your personal data to ease your concerns.

How We Collect Data

Depending on the services you use, we collect data from one or more of these sources:

  • Cookies stored in the background
  • Forms filled by you
  • Data collected via email communication
What Data We Collect

When you request any of our services, we may ask, store, and process any/all of these data categories:

  • Your Name
  • Your Country
  • Your Email Address
  • Your Phone Number
  • Any other information that you choose to share.
Why We Collect These Data

The data we collect from these cookies can be personally identifiable or anonymous. We collect this data to:

  • Offer personalized training and coaching service
  • Internal record keeping
  • Improve performance
  • Statistical analysis
  • Contacting you if you agree to any of our forms
How We Secure Your Data

The security of your personal data is important to us, and we take all appropriate measures to protect it. There are requisite technical, administrative, and physical barriers to ensure your data is accessible only to authorized persons or systems. In case we discover a data breach, we inform the local authorities and affected users in a reasonable timeframe. While no security measure can guarantee against compromise, the Company regularly reviews and updates its security measures in accordance with industry standards to provide appropriate security for all information held by Company.

How We Use Your Personal Data

We store and process the data we collect for our legitimate interests and service delivery entirely under the ambit of the law. We use your data:

  • To provide and maintain our services.
  • To improve our services and website experience.
  • To communicate with you via email, notification, or any other contact information you have provided.
  • To provide any requisite third-party data that helps enable our services.
  • For internal research and management.
  • To enforce our terms and conditions.
How do we use cookies?

A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering your preferences.

We use traffic log cookies to identify which pages are being used. Traffic log cookies help us analyze data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis, and then the data is removed from the system.

Overall, cookies help us provide a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Not accepting cookies may prevent you from taking full advantage of the website.

When We Share Your Personal Data

We do not share your personal data with any third-party whatsoever. However, as outlined in this section, we may share the personal data collected from the Sites/Apps with third parties.

Business Partner
  • Service Providers who perform services on behalf of LYNXUS may require information about you to perform their functions – such as authorized service partners, payroll processors, call center operators, marketing contractors, social media website providers, IT agencies handling or maintaining Sites/Apps, storing/processing information, overseas service providers who work for us, and so on.
  • Suppliers who perform services on behalf of LYNXUS may require information about you to perform their functions – such as research and development vendors, professional advisers, agents, representatives, and other LYNXUS business associates
Changes in Corporate Structure

If LYNXUS is involved in a merger, acquisition, reorganization, or sale of assets, or if it files for bankruptcy, your information may be transferred as part of such transaction. We keep a copy of such information.

We DO NOT use or disclose information for purposes other than as mentioned in this Policy, except with the consent of the user providing such information, or as required by law.

How Do We Protect Your Information?

We have strict security procedures covering the storage of your information to prevent unauthorized access. This means that sometimes we may ask you for proof of identity or other personal information before we can process your call or inquiry further:

  • Your explicit consent is obtained.
  • Mandated by law.
  • Mandated by law.
  • To provide any requisite third-party data that helps enable our services.
What You Can Do

You have full control over what information we store and its subsequent usage. You can choose to:

  • Unsubscribe from the mailing list and notification preferences to stop receiving any or all communication from us.
  • You can choose not to share your information by not filling in the forms or not using chat support.
  • You can change your consent earlier for any specific use of your data at any time.
  • To provide any requisite third-party data that helps enable our services.

If you have any questions regarding our privacy policy or data handling practices, we would be glad to hear from you at legal@LYNXUS.biz

Modifications to the document

The Company reserves the right to change, modify, or update this statement at any time. We indicate the date of the current statement below so you know when it was last updated. Continued use of the website after any such revision or modification constitutes your acceptance of the privacy statement as revised or modified, where permitted by law.